The process of having my blepharoplasty procedure was smooth from beginning to end. From the initial appointment which was organised to the final one was organised with ease by Madelaine. All appointments were on time and you felt you were important. The procedure itself took no more than 30 mins and also took place at the time organised. In fact I was walking out within 1 hour of my allotted time. David is calm, warm and makes you feel he is in control and all will be well. I am extremely pleased with my procedure. I am able for the first time in years to apply mascara without it smudging on my lids and eyeshadow which can be seen. I didn’t have any pain and the itching which I was told can be difficult didn’t come. I was able to go about with daily activities within a week, although a little bruised and swollen. I would have this done again in a heartbeat if it was necessary which thankfully it isn’t. To David and his team a 10/10.